Automating voucher code delivery

Automating voucher code delivery

Hi everyone,

For those of you selling tours independently, how do you handle voucher codes?

Do you use one voucher code with multiple uses, or unique codes for each customer?

If you use one shared code, have you had any issues with customers sharing or misusing it?

And if you use unique codes, have you found a simple way to automate sending a different code to each customer after purchase?

Thanks!

2 Likes

Hi Yohanna,
I decided to use unique codes to avoid any possible abuse.
I sell my tours on my website and have integrated an online booking software. It was a long work for me to find one which could offer me the possibility to send one by one the code from a list that I would provide. I found my solution with Billetweb.
However, it is a French company, so I don’t know if their services are available everywhere.
Best,
Elodie

2 Likes

Hi, I use the same code for many buyers.

It is one pdf file that people get then buying a certain tour on my website (downloadable file with code, instructions and general travel tips). It has a code and a comment “the same code applies to the whole group if you bought the tour for multiple people” - as sometimes people buy 2 or more at once, to avoid confusion why it is only one code.

I even have a comment that the code is valid to use 30 days from the purchase - to create impression of uniqueness of the code and as I was planning to update that code in pdf regularly to avoid miss-use.

But I have not noticed any abuse, so I stopped updating the pdf file frequently. Probably the last time I updated was like 6 months ago.

1 Like

Hi Elodie,
Thank you so much for your reply. I checked and can definitely use it. I really appreciate your help.
Yohanna

1 Like

Thank you for your reply. Glad to hear people don’t misuse the codes.
Yohanna